Thank you for shopping at Isaac Desk! We want you to be completely satisfied with your purchase. Please review our refund policy below to understand your rights and options.
If you are not completely satisfied with your purchase, you may request a refund within 30 days of receiving your order. To be eligible for a refund, items must be:
Certain items may be non-refundable, including:
To initiate a refund, please contact us at [email protected] with your order number and details about the item you wish to return. We will provide you with instructions on how to proceed.
You are responsible for the cost of return shipping unless the item is defective or the wrong item was sent. We recommend using a trackable shipping service or purchasing shipping insurance for items over to ensure they are returned safely.
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
If you would like to exchange an item for a different size or color, please contact us at [email protected]. We will guide you through the exchange process.
If you have any questions about our refund policy or need assistance, please reach out to us at [email protected].
